Moxi - Hospital Logistics Robot
Commercial hospital logistics robot for non-patient-facing delivery workflows.
Moxi is a commercially deployed hospital logistics service robot developed by Diligent Robotics. It supports non-patient-facing workflows by transporting medications, laboratory samples, PPE, patient supplies, and other items between hospital areas, reducing repetitive fetch-and-carry work for clinical staff.
Specs that matter
| Payload | No manufacturer-published numeric payload was found; intended for medications, laboratory samples, PPE, patient supplies, and other hospital items |
|---|---|
| Sensors | Perception and obstacle-detection systems; Diligent Robotics does not publicly specify a complete sensor bill of materials |
| Navigation | Autonomous indoor navigation using facility mapping; supports elevators, security doors, and automatic doors |
| Indoor / outdoor | Indoor hospital and clinical-facility environments; deployment is site-specific |
| Price range | Not publicly listed; tailored enterprise/RaaS quotation required |
Best for
- Hospital
- Healthcare Facility
What it does well
- Purpose-built for non-patient-facing hospital logistics
- Can use existing facility infrastructure rather than requiring major building changes
- Reduces repetitive fetch-and-carry work for clinical staff
- Supports multi-floor logistics through autonomous elevator operation
- Professional deployment and fleet support under an enterprise service model
Honest limits
- Not intended for direct patient care, diagnosis, or clinical decision-making
- Requires site assessment, facility mapping, workflow design, and operational configuration
- Deployment depends on suitable Wi-Fi, access permissions, and compatible facility doors and elevators
- Enterprise service procurement is not suitable for individual or small consumer use
Before you buy
| Warranty | Defined by the enterprise service agreement; no standard consumer warranty is published |
|---|---|
| Support | Professional deployment, maintenance, support, and fleet management through Diligent Robotics |
| Delivery region | Publicly verified deployment evidence is U.S.-focused; confirm regional availability directly with Diligent Robotics |
| Setup | Site assessment, workflow design, facility mapping, network and access validation, and operational onboarding; Diligent states implementation can be as little as 12 weeks in suitable deployments |
| Integration | Interfaces with hospital logistics workflows and existing facility infrastructure |
Availability
Commercially deployed to healthcare organizations through tailored enterprise robot-as-a-service agreements. Direct institutional procurement only; not available for individual consumer purchase.
Related guides
- Hospital Robots Explained: da Vinci, Moxi, and PARO
- How Robots Change Jobs Without Replacing Them
- Hospital Robots: What They Help Staff and Patients With
- Moxi vs Relay: Hospital Runner or Hotel Runner?