Relay - Hotel & Hospital Delivery Robot
Autonomous indoor delivery robots for hotels, hospitals, and commercial facilities.
Relay is a commercial autonomous delivery robot family from Relay Robotics, formerly Savioke. Relay2 is designed primarily for hotels, while RelayRx supports hospital logistics such as medication, laboratory specimen, and medical-supply delivery. Depending on the deployment, the robots can navigate hallways, elevators, security doors, and other indoor areas with minimal staff assistance.
Specs that matter
| Battery life | Exact runtime is not publicly specified and depends on the deployment and operating conditions |
|---|---|
| Speed | Not publicly specified |
| Payload | Approximately 10 gallons or 41 liters on current Relay2 and RelayRx models |
| Navigation | Autonomous navigation using cameras, LiDAR, and other safety sensors; supports configured elevators and selected security doors |
| Indoor / outdoor | Indoor commercial and healthcare buildings with accessible hallways, floors, elevators, and configured access points |
| Dimensions | Not publicly specified for the current models |
| Price range | Custom quotation; pricing depends on deployment complexity, number of floors, number of robots, integrations, and service requirements |
Best for
- Hotel
- Hospital
- Office
What it does well
- Clear commercial use case for repetitive indoor deliveries
- Can operate across multiple floors using configured elevators
- Can reduce routine delivery workload for hotel and hospital staff
- Supports continuous operation, including overnight delivery workflows
- Current models offer substantially more cargo capacity than earlier Relay robots
- Hospital deployments can support controlled delivery workflows and authentication records
Honest limits
- Designed for indoor environments and cannot replace outdoor delivery vehicles
- Requires a site survey, facility mapping, charging dock, and deployment configuration
- Elevator, security-door, access-control, IT, and life-safety integrations may be required
- Exact navigation and access capabilities depend on the building and installation
- Cannot use stairs and may require accessible routes between delivery points
- Battery runtime, speed, dimensions, and maintenance terms are not publicly specified for all current models
- Pricing, availability, and delivery lead time require a custom vendor quotation
- Staff may still be required to load, authorize, receive, or intervene in exceptional situations
Before you buy
| Warranty | Not publicly specified; confirm warranty, maintenance, replacement parts, and service-level terms in the commercial agreement |
|---|---|
| Support | Vendor deployment, integration, training, and operational support through Relay Robotics or its regional partners |
| Delivery region | Available in selected markets through Relay Robotics and regional deployment partners; confirm local availability before purchase |
| Setup | Site assessment, facility mapping, charging-dock installation, elevator and security-door configuration, testing, and staff onboarding |
| Integration | May integrate with elevators, security doors, access-control systems, hospital IT, and life-safety systems depending on the facility |
Availability
Commercially available for hotel, hospital, and selected facility deployments through Relay Robotics. Public inventory and standard delivery times are not listed. Customers should contact Relay Robotics for a site assessment and deployment quotation.
Related guides
- Delivery Robot vs Human Service in Restaurants: What Actually Changes
- Do Hotel Service Robots Actually Pay Off? A Practical Cost Framework
- Is a Robot Actually Worth It for You? A 10-Minute Honest Test
- The Complete Guide to Robots: Types, Uses, and How to Choose the Right Robot
- How to Choose a Delivery Robot (Hotel, Restaurant, Office)
- How Robots Change Jobs Without Replacing Them